To keep their customers productive and profitable, Brooks-PRI Automation is committed to providing the industry's most reliable, advanced factory automation solutions, backed by a responsive, highly experienced service and support consulting team. The consulting team, with more than 250 years of combined modeling experience, have simulated processes and operations for thousands of worldwide customers. Modeling the automation hardware and software systems in the virtual world ensures that these systems are correctly installed and integrated, ensuring they perform at optimum productivity levels in the real world. Customers can choose the level of support that best suits their needs from routine technical support and on-call maintenance to a dedicated on-site support team.