Miller Electric Company has been serving the southeastern United States in the electrical construction business since 1928. They are a closely-held corporation. All of their inside management people perform their various tasks under the team management concept. Each management member has a working partner in the same office to ensure continuity and efficiency at the project management level. This approach contributes to the company's success in total quality management, as well as job control to the point that quality workmanship is ensured. Miller Electric measures their success in terms of customer satisfaction. Customer satisfaction comes first in every phase of their business. Rpeat business is the key to the company's continuing success.